Privacy Policy

We only ask for the data needed to reply to you and prepare a quote. We do not collect special categories of data (health, political opinions, religion, etc.) and we ask you not to include them in your messages.

Website quote request form

• First name and surname.
• Telephone number.
• Email address.
• Date of the event.
• Town and venue where the event takes place.
• Approximate number of guests.
• The content of the message you send us.
• Your acceptance of this policy and the date and time at which it occurs, as proof of consent.

Fields marked as mandatory are essential: without them we cannot reply to you. The rest help us fine-tune the quote, but you may leave them blank.

Email

If you write to us at info@alquilersonidosevilla.com, we process your email address, your name and everything you include in the message and in any attachments.

WhatsApp and messaging

If you message us on WhatsApp, we process your telephone number, the profile name displayed by the app itself and the content of the conversation. The messaging service is provided by a third party under its own terms and its own privacy policy, which are independent of us.

Telephone calls

If you call us, we process your number and the event details you give us verbally. We do not record calls.

What happens to your request once it is sent

The content of the form is sent by email to the owner's mailbox and is also stored as backup copy in a log file stored on our own server of the site (solicitudes.log), so that no request is lost if email delivery fails. That record contains the same data you sent us, the page from which the form was sent, the date and time, and the IP address from which it was submitted.

Anti-spam measures on the form

To prevent automated submissions, the form applies several measures, all of them our own and run on our server: hidden honeypot fields that a person never sees or fills in; a signed token, requested by the browser when the page loads and which expires, used to check that the submission comes from a genuine page of this website and not from a program; a rate limit per IP address; and an automatic review of the content of the message (links, alphabet used, consistency of the telephone number and date, and technical connection data such as the declared browser, the language and the referring page).

When that check considers a submission to be automated, the message is not delivered and is stored in a separate log (spam.log), for a limited time, so that we can check that no legitimate request has been discarded by mistake. That record contains the same data as the submission, the IP address and the reason for discarding it. The legal basis for these measures is the legitimate interest in the security of the site and in preventing fraud and abuse.

We do not use reCAPTCHA or any other third-party anti-bot service: none of this leaves our server.

Browsing

This site is a static website and does not set any first-party or third-party cookies: it has no analytics, no advertising pixels and no consent banner. The hosting server does log the usual technical data of any connection (IP address, date and time, page requested and browser identification) in its own logs, for security and operational purposes.

The only external resource the website loads is the Google Fonts typefaces. They do not set cookies, but to download them your browser connects to Google's servers and sends them your IP address. We explain this in detail in section 08 and in the cookie policy.

We do not sell or pass on your data to third parties for commercial purposes. However, in order to operate, we work with providers who may access it as data processors, under a contract signed in accordance with Article 28 GDPR. We list them by category:

• Web hosting provider: maintains the server on which the site resides and where form submissions are processed.
• Email provider: provides the mailbox service in which messages are received and archived.
• Tax and accounting advisers: handle invoicing and tax and accounting obligations.

We do not use web analytics tools (neither Google Analytics nor any other), nor third-party anti-bot services such as reCAPTCHA, nor newsletter platforms. The form's anti-spam filter runs entirely on our own server.

The only disclosure to a third party that occurs simply by browsing is that of your IP address to Google, when the typefaces used on the website are downloaded. There is nothing else, and it is explained in section 08.

In addition, your data may be disclosed to the tax authorities, law enforcement agencies, judges and courts where there is a legal obligation to do so, and to banks in order to manage the payments and collections arising from the service.

If an external collaborator (for example, a freelance technician) is involved in a specific event, they receive only the data essential for the set-up: venue, schedule and on-site contact person.

We apply appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access and alteration, taking into account the state of the art, the nature of the data and the risks of the processing.

• Encrypted connection by means of a certificate across the entire website.
• Access to information restricted to the people who need it for their work, with individual credentials.
• Data processing agreements with the providers that access data.
• Backups and updates of the site's systems and software.
• The request log file is stored out of public reach, with restricted permissions, and is purged periodically.

No system is infallible. Should a security breach occur that may pose a high risk to your rights, we will inform you and notify the supervisory authority within the time limits set by the GDPR.